Refund policy

We strive to provide our customers with high-quality products and a seamless shopping experience. If you are not fully satisfied with your purchase, we offer a straightforward refund and return policy, subject to the terms outlined below.

Returns & Refunds Eligibility

  • Refunds or replacements are only applicable to damaged, defective, or incorrect items.

  • Items must be returned in their original condition, unused, and in their original packaging.

  • Refund or replacement requests must be raised within 14 days of receiving the order.

How to Request a Refund or Replacement?

If you receive a damaged or incorrect product, please follow these steps:

  1. Email Us – Contact us at Infovarah@gmail.com within 14 days of receiving the order.

  2. Provide Details – Share your order number and attach clear images or videos of the damaged or incorrect product.

  3. Verification & Approval – Our team will review your request and respond within 2-3 business days.

  4. Return Process (if required) – If approved, we will provide return instructions. Customers must return the product in its original condition.

  5. Refund Processing – Once the returned item is received and verified, the refund will be initiated to the original payment method within 7-10 business days.

Non-Refundable & Non-Returnable Items

  • Products that have been used, opened, or damaged after delivery.

  • Items purchased during sale events or with discount coupons.

  • Personalized or customized products.

Order Cancellations

  • Orders can be canceled within 24 hours of placing the order for a full refund.

  • Once the order has been processed and shipped, cancellations are not possible.

Damaged or Incorrect Orders

If you receive an incorrect, damaged, or defective product:

  • Contact us at Infovarah@gmail.com within 14 days of delivery.

  • Provide order details and images for quick resolution.

  • We will arrange for a replacement or issue a refund, based on the case.

Delayed or Missing Refunds

If your refund has not been processed within 10 business days, please:

  • Check your bank or payment provider for updates.

  • Contact us at Infovarah@gmail.com for further assistance.

Contact Us

For any refund-related queries, feel free to reach out at care@varah.in. Our team is always happy to assist you!